See the student who is starting to slip early.
CampusMind Retention spots the early signs a student is struggling and helps their advisor reach out.
- Advisors approve every message, or set the trigger that sends it
- Your team sets the signals and can see why each student was flagged
Struggling rarely starts with a failing grade.
The warning signs show up early, but each one lands in a different office. No one sees them together.
What if someone noticed in week four?
Choose which systems and data the agents can see.
Warning signs add up to one score.
An advisor sends a quick check-in.
Each morning, your advisors know who to reach first.
Each student comes with the reason they were flagged and a message ready to send.
Just checking in on how the term is going. I noticed your financial aid form is still open, and your BIO 201 lab report hasn't come in yet. I'm happy to help with either.
Want to grab 15 minutes on Thursday?
Alex
No activity for 6 days · BIO 201 Cell Biology
Missing submission · Lab Report 3
Financial aid form still open · soft hold
Within a week, the student is booked with their advisor.
The advisor approves the check-in. The student replies. A meeting lands on the calendar.
student sees
Just checking in on how the term is going. I noticed your financial aid form is still open, and your BIO 201 lab report hasn't come in yet. I'm happy to help with either.
Want to grab 15 minutes on Thursday?
Alex
Catch it in week four, not week nine.
An early check-in leaves time to fix the problem before the term is lost.
See an advisor's morning in Retention, in under two minutes.
Student data deserves caution, so your team holds every switch.
You decide which records the agents can read and how often any student hears from you.
Selected data only
Each connection shares only what you switch on.
Your support rules
Staff stay involved
For example, pause outreach during a medical leave.
No. It adds up points your team configures for observable signals, like a missed assignment or an open hold. It's a reason to check in.
No. Most outreach is drafted for an advisor to edit and approve. Automatic reminders, like due-date nudges, only go out on triggers an advisor has set up.
Your LMS, SIS and CRM, including Canvas, D2L, Blackboard, Ellucian, Oracle, Workday, Slate and Salesforce. You choose which data each connection shares.
Every student has a contact limit, and agents recheck the need before each message. If the student already replied or the need has passed, the message doesn't go.
Your institution. Every trigger's scope, condition, weight and response is configurable.
Request a CampusMind Retention demo.
We'll walk through your advising workflow using the signals your team already watches.